✅ According to the official electronic register available on the “E-Licensing” portal, Kazakhstan currently has 11,914 registered travel agents and 634 tour operators.

✅ To ensure the safety and quality of tourism services, the Committee of the Tourism Industry under the Ministry of Tourism and Sports of the Republic of Kazakhstan, in cooperation with local executive bodies, regularly publishes updated lists of licensed tour operators, registered travel agents, as well as certified guides, tour guides, and tourism instructors on official websites.

✅ Citizens are advised to verify the relevant documentation when selecting a tourism company. It is essential to confirm whether the company holds a valid notification of travel agency activity and an active tour operator license.

✅ One of the key consumer protection tools is the Tourism Code (TurCode). The TurCode is a unique alphanumeric identifier that enables travelers to confirm that their flight and accommodation have been paid for by the tour operator to the host party and airline. This mechanism guarantees that tourists can return to their home country if the tour operator that organized the trip fails to meet its obligations or in the event of emergencies. The TurCode is generated automatically upon tour registration and serves as confirmation of participation in the official tourist guarantee system.

These measures are designed to enhance transparency in the tourism industry, protect consumer interests, and foster trust in Kazakhstani tourism companies.

🔗 You can access the current registers of tour operators and travel agents at the following links:

• https://www.gov.kz/memleket/entities/tourism/documents/details/761324?lang=ru

• https://www.gov.kz/memleket/entities/tourism/documents/details/761325?lang=ru